Wednesday, April 20, 2016

Having Fun at Work: 3 Ways to energize your staff and increase productivity

You want your employees to be as productive as possible, but grueling work schedules can sometimes achieve the opposite result. Contests and events can serve a dual purpose of re-energizing your workforce and demonstrating employee appreciation. Here are three ideas for simple company activities that won't break the bank, but will make your employees more loyal - and excited about work!



1. Rely on having the type of fun your employees want


Some companies have employee softball teams. How many have rare coffee tastings? Don't put together events, teams, or clubs because it's what is expected. Defy employee expectations by crafting your extracurricular strategy based on what your employees like. If you have a fitness-oriented culture, perhaps an outing club, bowling team, or flag football meetup group will appeal to your employees. Is your team full of caffeine-addicted early-birds? A coffee tasting outing or bringing in different rare coffees each week might be a much-appreciated benefit.

Rely on your employees' talents to determine what type of fun activities to offer, as well. Having an employee who paints in their spare time or spends weekends dressing up like Disney characters at children's parties isn’t just a fun quirk worthy of the employee newsletter - it can be the basis of an event to show off a talent and allow other employees to catch a much-needed break.

Of course, don't neglect the importance of yearly or semi-annual parties or picnics. The summer family picnic and winter holiday party are standard for good reason. If possible, invite families or significant others to one or both events to allow employees to show their loved ones their professional success.

2. Implement innovative recognition programs


Getting a figurative pat on the back from your manager is always a great feeling. That feeling, however, usually lasts only a few moments before it's back to the daily grind. Innovative companies have come up with more innovative employee recognition solutions. Help employees compete (with themselves and with each other) by putting together a rockstar approach to recognition.

Take a peer-to-peer approach, instead of top-down. When a fellow employee appreciates you, it feels genuine since they aren't required to give you feedback as part of their job description, and this kind of peer-to-peer recognition can be built into your culture. When someone helps a new person set up their voicemail, goes the extra mile on graphic design, or even finishes a project for an overworked colleague, there should be an easy and accessible way to show appreciation. This will also foster a great collaborative environment.

Tell the world how awesome your employees are. It's one thing to email an employee with your thanks. It's another to boost their self-esteem with an email copied to their manager, team, department, or even the company. If you have an intranet system or cloud-based social application, create a template for employees, managers, and vendors to write up their recognition. If you have company social media channels, you might compile recognition there as well.

Start a system of tangible rewards for employee recognition. Create a detailed recognition system in writing that rewards employees when they deserve it. This doesn't always have to be a cash award (although small cash payments would likely be appreciated). You can source gift cards in a certain increment or award employees with things like a recognition lunch, reserved parking, or additional time off in their PTO bank. Even plaques or award certificates that can be displayed in an employee's work area serve as a tangible reminder to them and everyone who works around them of their success.

3. Use gamification to make work fun!


Millennial employees - new hires in their 20s and early 30s - are used to a lot of feedback. They're also used to a digital work environment and have likely engaged in a few online games in their day, even if their game of choice is more in the Candy Crush realm than Call of Duty.

While 89% of employers think employees leave for more money, only 12% of employees actually report leaving their jobs for monetary reasons. Most employees require engagement to stay focused and have fun at work, and making work and goals into games is one way to ensure employees are engaged!

Tie your gamification strategy to specific business goals. It should provide feedback to the employee to see how their work is affecting the overall goals of the company. Of course, it should also tie into intrinsic motivation by creating a positive, winning feeling in employees and allowing them to have fun in the process.
One thing to focus on is making sure your gamification actually enhances productivity and makes work better. Micromanaging employees with point systems often has the opposite effect, causing employees to fear Big Brother and leading to less organic creativity and more employee turnover.

Become a powerhouse of employee retention


Having fun at work can lead to better productivity and employee engagement. Even better, these simple methods cost less per employee than traditional financial bonuses or incentives while creating a similar sense of appreciation and well-being. Fun work activities and recognition through contests also has the added benefit of employee retention, and even recruitment if the program is large enough and done well. Innovative companies have already started these types of programs, establishing powerhouses of employee retention, and in this case, imitation is certainly the sincerest form of flattery. Your employees won’t care if you’re not the only one engaging in these programs because they will appreciate your effort -- and their rewards.

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Tuesday, April 5, 2016

Is it time to revamp your holiday policies and procedures?

Employers realize that paid holidays are a normal and expected part of employee compensation. When retaining and hiring employees, they will weigh benefits at your company against other offers, and paid holidays can be a big consideration. While many hourly or retail workers don't necessarily get paid time off on holidays (if their businesses are even closed at all), most office professionals would be wary of accepting a position that did not offer any paid holidays. Businesses also often offer half days or early dismissal on days such as Christmas Eve or New Year's Eve, or attempt to match school holidays as much as possible as a tangible commitment to the work/life balance of their employees.

How can your company gain an edge when offering paid holidays? Consider the needs of your potential job candidates, and balance them with the needs of your company, what your competition offers, and standards in your industry. For very little cost (since payroll is a static expense whether or not your company is open), you can provide a benefit that engenders a lot of gratitude and creates freedom for your employees. Flexibility and work/life balance are highly desirable qualities in any job, and having them helps your company achieve the goal of being a desirable place to work.

Which holidays should my company observe?

Nearly 95% of businesses offer paid time off on the Standard Six holidays.: Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas and New Year's Day. Some other federal holidays, known as "swing" holidays, you may chose to observe and pay employees for are:
  • Columbus Day
  • Veterans' Day
  • Martin Luther King Day
  • Presidents' Day
Getting more creative with holidays
You should check local or state holidays that may be common paid holidays for your area. An example includes Cesar Chavez Day (March 31), which is celebrated in ten states. Patriots' Day, in honor of the Battles of Lexington and Concord by more popularly known as the day of the Boston Marathon, is celebrated the third Monday in April, and is a popular paid holiday in Massachusetts, Maine, and Wisconsin. Oddly, Rhode Island is the only state that celebrates Victory Day in honor of World War II on the second Monday in August, and state offices and many businesses are closed as a result.

You may also issue paid holidays on days where it simply makes sense. If many employees are taking off for a religious observance, like Yom Kippur or Good Friday, it may be a good idea to close that day and give all employees a paid day off. Many companies offer the day after Thanksgiving off as a paid holiday to treat their employees to a four day weekend and also due to high absenteeism on that day.

If there are any days where it's standard in your industry to close, you may consider adding those days to your paid holiday schedule. In some industries, the week between Christmas and New Year's Day is extremely slow, and due to many employees taking vacation during this time anyway, it might be easier to simply close the office.

Floating holidays
While Christmas Day is a federal holiday, it's also a religious observance for some, but not all, of your employees. If you are a company that needs coverage every day, or it's possible to allow employees to work that day, some may choose to work and use their paid holiday for a different religious observance, such as Rosh Hashanah, or on another day of their choice. The Society for Human Resource Management reports about fifteen percent of companies allow this type of holiday swapping, which is a great way to observe and embrace diversity.

Other companies give a free floating holiday to all employees, allowing them to take off for a religious observance, their birthday, or another day they choose without using accrued paid time off or vacation hours.

What if I have a non-traditional schedule or other considerations?

Does your company require 24 hour staffing? Do you have employees who have weekend or evening shifts? What about employees with compressed schedules who work 10 hour days, 4 days per week? In these cases, there are several options to choose.

You may want to pay employees who would normally work a 10 hour day for all 10 hours, though most employers will opt for 8 hours, to remain fair to traditionally scheduled employees, and require the 10 hour worker to use additional paid time off or make up the hours during the week of the holiday. When an employee must work a regular shift on a paid holiday, you can pay that person one and a half times their normal pay rate, or add comp time to their paid time off bank for future use. Just make sure your holiday policy is explicit when these situations apply to you.

If you require coverage on every day of the year, such as for emergency services or customer service, you have a few options. You should still acknowledge that holidays exist, rather than scheduling employees like they are a normal work day. It's common for hospitals, for example, to allow staff to choose one minor holiday (Memorial Day, Independence Day or Labor Day) and one major holiday (Thanksgiving, Christmas and New Years) that they would like to work, with the others being paid holidays. For those working holidays, both "time and a half" pay and a floating holiday or comp time are standard benefits offered.

A few other considerations: While reviewing your holiday procedures, you will also want to determine what kind of policies you have in place for time off such as vacation, sick leave, military leave, parental leave, sabbaticals, or jury duty.

Find a holiday policy that works for your company

In essence, your holiday policy should work for your company. More paid holidays are not always better, since you have to balance outside needs with the desires of your employees. Paid holidays are a benefit for your employees, but they are also practical. If you are open on days when the vast majority of your clients, vendors or customers are not open, productivity will be markedly decreased. It's important to determine which paid holidays are best for your company as a whole for employee satisfaction and industry and cultural acknowledgement.

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